Omnisend is one such tool designed specifically for e-commerce businesses. But how does it perform? In this blog post, we dive into Omnisend reviews to provide detailed insights. We will explore its features, benefits, and pricing. Whether you’re a small business or a large enterprise, understanding Omnisend’s capabilities can help you make informed decisions about your email marketing strategy.
Stick with us to discover if Omnisend is the right fit for your e-commerce needs.

What is Omnisend?
Omnisend is an email marketing solution designed for e-commerce businesses. It offers features to automate and optimize email campaigns, helping to increase customer engagement and sales. Let’s dive into a detailed overview of Omnisend and its targeted audience.
Overview Of Omnisend
Omnisend provides a comprehensive set of tools for email marketing. This includes:
Landing Pages: Create landing pages with a limited design selection.
Ecommerce Email Automation: Includes templates for abandoned cart, cross-selling, and transactional emails.
Advanced Email Segmentation: Segment users by behavior, purchase history, and more.
Sales Tracking: Track sales from email, SMS, and push notifications.
SMS Marketing: SMS capabilities included in all plans, supporting international dialing codes.
Product Reviews: Collect and display product reviews, integrated with other Omnisend features.
Customer Lifecycle Map: AI-driven segmentation based on customer behavior and spending habits.
Omnichannel Marketing: Integrate with Google Customer Match and Facebook Custom Audiences.
Purpose And Target Audience Of Omnisend
Omnisend is crafted specifically for ecommerce businesses. It integrates with platforms like Shopify, BigCommerce, WooCommerce, and others. The tool aims to:
Automate email marketing tasks.
Boost customer engagement.
Increase sales through targeted marketing campaigns.
The target audience includes:
Online store owners
Digital marketing teams
Businesses looking to optimize email marketing efforts
Omnisend offers a free plan with a limited sending allowance. Paid plans start at $20/month, scaling up based on the number of subscribers and emails sent.
Plan | Subscribers | Emails/Month | Price |
---|---|---|---|
Free | Up to 250 | 500 | $0 |
Standard | 1,000 | 12,000 | $20/month |
Pro | 5,000 | 60,000 | $81/month |
Enterprise | 10,000 | 120,000 | $132/month |
Omnisend also offers 24/7 customer support on the Standard plan. Users have access to a detailed knowledge base and free online courses. It ensures that businesses can make the most of the platform.
Table of Contents
ToggleKey Features Of Omnisend
Below, we explore some of the key features that make Omnisend a popular choice among online stores.
Email Campaign Automation
Omnisend provides powerful email campaign automation tools. These tools allow businesses to automate their email marketing efforts. Key automation features include:
- Templates for abandoned cart emails.
- Cross-selling email templates.
- Customer reactivation emails.
- Transactional emails.
Automation saves time and helps in boosting customer engagement and sales.
Segmentation And Targeting
Advanced email segmentation allows businesses to segment users based on their behaviour and purchase history. This enables more targeted and personalized marketing efforts. Key segmentation features include:
- Behavior-based segmentation.
- Purchase history segmentation.
- Customer lifecycle mapping.
Using AI-driven segmentation, businesses can understand customer behaviour and spending habits better.
Personalization Options
Omnisend offers robust personalization options. These options help in creating more personalized and engaging emails. Key personalization features include:
- Personalized product recommendations.
- Dynamic content blocks.
- Personalized subject lines.
Personalized emails can significantly improve open rates and customer engagement.
Integration With Other Tools
Omnisend integrates seamlessly with popular e-commerce platforms and other marketing tools. Key integrations include:
- Shopify
- BigCommerce
- WooCommerce
- Magento
- Google Customer Match
- Facebook Custom Audiences
It ensures businesses manage their marketing efforts from one platform, improving efficiency and effectiveness.
Omnisend is a comprehensive email marketing solution for e-commerce businesses. It offers advanced automation, segmentation, personalization, and integration features.
Benefits Of Using Omnisend
Omnisend provides many benefits that can help boost your marketing efforts. Below are some key benefits of using Omnisend:
Increased Engagement Rates
Omnisend’s advanced email segmentation allows you to target users based on their behaviour and purchase history. This makes your emails more relevant to your audience, leading to higher engagement rates.
With features like e-commerce email automation and AI-driven segmentation, you can create personalized campaigns that resonate with your customers. These features help you send the right message to the right person at the right time.
Smooth Marketing Processes
Omnisend simplifies your marketing efforts with its automation capabilities. It includes time-saving workflows and triggers that can boost revenue. For example, you can automate emails for abandoned carts, cross-selling, and customer reactivation.
The platform also offers landing pages and SMS marketing, allowing you to manage multiple marketing channels in one place. This integration makes tracking and optimizing your campaigns easier, saving time and effort.
Enhanced Customer Experience
Omnisend enhances customer experience with features like product reviews and a customer lifecycle map. Collecting and displaying product reviews can build trust and encourage more purchases.
The customer lifecycle map uses AI to segment customers based on their behaviour and spending habits. This allows you to tailor your marketing efforts to different customer segments, providing a more personalized experience.
Omnisend’s omnichannel marketing integrates with Google Customer Match and Facebook Custom Audiences, expanding your reach and ensuring a consistent customer experience across platforms.
Feature | Benefit |
---|---|
Advanced Email Segmentation | Higher engagement rates |
Automation | Streamlined marketing processes |
Product Reviews | Enhanced customer trust |
Customer Lifecycle Map | Personalized marketing efforts |
Omnichannel Marketing | Broader marketing reach |
Omnisend Pricing And Affordability
Understanding these plans and their cost-effectiveness can help businesses make an informed decision.
Pricing Plans Overview
Omnisend provides multiple pricing plans to accommodate different business requirements:
Free Plan: Includes all features with a 500 emails/month limit and unlimited contact list (up to 250 contacts).
$20/month: Supports 1,000 subscribers and 12,000 emails per month.
$81/month: Caters to 5,000 subscribers and 60,000 emails per month.
$132/month: Ideal for 10,000 subscribers with 120,000 emails per month.
These plans ensure that businesses can scale their email marketing efforts as they grow.
Cost-effectiveness For Different Business Sizes
Omnisend’s pricing structure is designed to be cost-effective for various business sizes:
Business Size | Recommended Plan | Monthly Cost | Email Limit |
---|---|---|---|
Small Business | Free Plan | $0 | 500 emails/month |
Growing Business | $20/month Plan | $20 | 12,000 emails/month |
Mid-Sized Business | $81/month Plan | $81 | 60,000 emails/month |
Large Business | $132/month Plan | $132 | 120,000 emails/month |
This tiered approach allows businesses to choose a plan that best suits their current needs and upgrade as they expand.
For larger enterprises or those needing more tailored solutions, Omnisend offers dedicated migration support for users on the $400/month plan or higher.
Pros And Cons Of Omnisend
Omnisend provides various features to automate and enhance email marketing campaigns. Here, we delve into the advantages and disadvantages of Omnisend based on user feedback.
Advantages Based On User Feedback
Ecommerce Integration: Seamless integration with platforms like Shopify, WooCommerce, and Magento.
Automation: Time-saving workflows and triggers that help increase revenue.
Design Options: Around 350 modern email templates and different form designs.
Free Plan: Includes all features with a limited sending allowance.
Support: 24/7 email and chat support, a detailed knowledge base, and free online courses.
Omnichannel Marketing: Integration with Google Customer Match and Facebook Custom Audiences.
Common Drawbacks And Limitations
Deliverability Rates: Some users reported challenges with email deliverability.
Design Limitations: Limited design selection for landing pages.
Pricing: Higher pricing plans might be expensive for small businesses.
Learning Curve: Some users find the platform complex initially.
Below is a table summarizing Omnisend’s pricing plans:
Plan | Subscribers | Email Limit | Price |
---|---|---|---|
Free Plan | 250 | 500 emails/month | $0 |
Standard Plan | 1,000 | 12,000 emails/month | $20/month |
Pro Plan | 5,000 | 60,000 emails/month | $81/month |
Enterprise Plan | 10,000 | 120,000 emails/month | $132/month |
Ideal Users And Use Cases
Understanding who can benefit the most from Omnisend is crucial. This section highlights the ideal users and explores various use cases where Omnisend excels.
Best-suited Business Types
Omnisend is specifically designed for ecommerce businesses. Its features cater to online stores looking to automate and optimize their email marketing efforts. Here are some of the best-suited business types:
Small to Medium Ecommerce Stores: Perfect for businesses on Shopify, BigCommerce, WooCommerce, and similar platforms.
Online Retailers: Those needing advanced email segmentation and sales tracking.
Subscription-Based Services: Ideal for companies that rely on recurring sales and customer engagement.
Scenarios Where Omnisend Excels
Omnisend shines in various scenarios, making it a versatile tool for ecommerce marketing. Here are some key scenarios:
Abandoned Cart Recovery: With pre-built templates, Omnisend helps recover lost sales by reminding customers of their abandoned items.
Cross-Selling Campaigns: Use advanced segmentation to suggest related products to customers based on their purchase history.
Customer Reactivation: Omnisend’s automation workflows can re-engage inactive customers with personalized emails.
Omnichannel Marketing: Integrate with Google Customer Match and Facebook Custom Audiences for a broader marketing reach.
SMS Marketing: Send SMS campaigns to international audiences, included in all plans.
Product Reviews Collection: Collect and display product reviews, enhancing the credibility and trustworthiness of your online store.
Omnisend offers a range of features that make it an invaluable tool for ecommerce businesses. Whether you need to increase customer engagement or boost sales, Omnisend has you covered.
Conclusion: Is Omnisend Right For You?
Omnisend is an email marketing tool designed specifically for ecommerce businesses. It offers a range of features aimed at automating and optimizing email marketing campaigns to increase customer engagement and sales. But is it the right tool for you? Let’s summarize the key points and offer some final recommendations.
Summarizing Key Points
Here are the main features and benefits that Omnisend offers:
Landing Pages: Create landing pages with a limited design selection.
Ecommerce Email Automation: Includes templates for abandoned cart, cross-selling, customer reactivation, and transactional emails.
Advanced Email Segmentation: Segment users by behavior, purchase history, and more.
Sales Tracking: Track sales from email, SMS, and push notifications.
SMS Marketing: SMS capabilities included in all plans, with support for international dialing codes.
Product Reviews: Collect and display product reviews, integrated with other Omnisend features.
Customer Lifecycle Map: AI-driven segmentation based on customer behavior and spending habits.
Omnichannel Marketing: Integrate with Google Customer Match and Facebook Custom Audiences for broader marketing reach.
Omnisend’s benefits include seamless integration with popular ecommerce platforms like Shopify, BigCommerce, WooCommerce, Magento, OpenCart, Drupal Commerce, and Volusion. The free plan includes all features with a limited sending allowance, while higher-tier plans offer more emails and subscribers.
Final Recommendations
Its modern designs, extensive templates, and advanced segmentation capabilities make it a strong choice. The pricing is competitive, with a free plan for small businesses and scalable options for growing companies.
Plan | Subscribers | Emails | Price |
---|---|---|---|
Free Plan | 250 | 500/month | $0 |
Standard Plan | 1,000 | 12,000/month | $20/month |
Pro Plan | 5,000 | 60,000/month | $81/month |
Premium Plan | 10,000 | 120,000/month | $132/month |
If your ecommerce business needs a robust, automated email marketing solution, Omnisend is worth considering. It offers features tailored to ecommerce needs, competitive pricing, and strong customer support.
Frequently Asked Questions
What Is Omnisend?
Omnisend is an email marketing tool. It helps businesses create and send email campaigns easily.
Is Omnisend Suitable For Small Businesses?
Yes, Omnisend is great for small businesses. It offers user-friendly features and affordable pricing.
Can I Integrate Omnisend With My E-commerce Store?
Yes, Omnisend integrates with many e-commerce platforms. This makes managing your email marketing much easier.
What Are The Key Features Of Omnisend?
Omnisend offers automation, segmentation, and analytics. It helps improve your email marketing efforts.
Is Omnisend Easy To Use?
Yes, Omnisend is very user-friendly. Even beginners can create and manage campaigns without trouble.
Conclusion
Omnisend provides a robust solution for ecommerce email marketing. Its wide range of features, including advanced segmentation and automation, meets diverse business needs. The tool integrates well with major ecommerce platforms, making it user-friendly. Omnisend also offers competitive pricing and reliable customer support.